GREECE ISLAND EXPLORER Grand Voyages Secure Reservation & Credit Card Authorization Form
Questions marked by * are required.
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Select Trip *
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GREECE ISLAND EXPLORER 2017 Oct 1 - 10th, 2017
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Select Room Type (prices are Land Only) *
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Single Occupancy ($1595 + $682 single supp)
Double Occupancy ($1595pp)
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Your Name as it APPEARS ON YOUR PASSPORT: *
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Birthday: *
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ROOMMATE INFO. I cannot book your room unless I have BOTH roommate's reservation info. Name(s) of Other Travelers AS IT APPEARS ON THEIR PASSPORT and BIRTHDATE. If you don't know, please just list the room mate with 'Unsure' next to it and I will contact them to get this info.
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Email: *
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Address: *
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Phone Number: *
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Name on Credit Card (please double check your payment info before you hit submit): *
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Billing Address: *
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Choose Credit Card Type: *
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Visa
Mastercard
Discover
AmEx
Other
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Credit Card Number: *
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Expiration Date: *
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CCV - 3 digits on back of card: *
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Emergency Contact Name, Phone Number, & Relationship: *
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Add Tour Operator Insurance? View Policy Here (copy and paste in your browser): http://www.berkely.net/travcorp/tpr/ Payment for insurance is DUE WITH YOUR DEPOSIT. *
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Yes, Add insurance for $149pp double occupancy
Yes, Add insurance for $209 single occupancy
No, I Decline insuance
I will secure my own insurance
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Total Amount Authorized to Charge Today *
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NOTES - Please write any comments or questions here:
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ONCE YOU SUBMIT THIS FORM, NO CHANGES CAN BE MADE. PLEASE DOUBLE CHECK YOUR INFORMATION BEFORE SUBMITTING. THIS INFO WILL BE USED TO BOOK YOUR RESERVATION. DID YOU DOUBLE CHECK YOUR INFORMATION? *
Yes
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Please READ the Terms and Conditions. You can expand the view to read it better. Do You Agree to the Terms & Conditions? *
IMPORTANT: Cancellation penalties and other terms and conditions can be found here: TRAVEL PROTECTION – Highly Recommended Grand Voyages, LLC offers travel protection on every group trip. You can choose a policy that best fits your needs. Travel protection is optional, but highly recommended. Please contact Grand Voyages for coverage information. TOUR OPERATOR: Trafalgar AGREEMENT By making this reservation you are bound by Trafalgar's Terms & Conditions as well as, Grand Voyages', LLC / Social Travel Groups. DEPOSIT AND FINAL DUE DATE Deposit Due: $200 + cost of optional insurance at $149pp (LAND ONLY). Final payment is due 60 days prior to departure. SINGLE SUPPLEMENT RESPONSIBILITY Because we are traveling in a group, and most people will need room mates to share the room; I understand that if I need to cancel, I will be responsible to pay the SINGLE SUPPLEMENT so that my room mate may still go forward without me. The single supplement difference is only covered if BOTH room mates purchase their insurance and one cancels due to a 'covered'I reason: medical, death in the family, accident en route to airport. $149PP Land Only Travel Insurance is provided by Trafalgar. TRAVEL WAIVER OF LIABILITY AND HOLD HARMLESS AGREEMENT In consideration of being allowed to participate in the travel activity described below, I (Traveler) hereby release, hold harmless and forever discharge the PA Social Travel Meet-Up Group Host/Sponsor from all claims, causes of action, or demands of every kind which I may have in the future or that any person claiming through me may have in the future against any of them by reason of any injury to person or property, or death, in connection with my participation in the travel activity described in the travel itinerary. Further, I agree to indemnify each and every one of them for liability arising any neglect to inform the Host/Sponsor of medical conditions, and I assume the risk of traveling to and from the site of the sponsored activity. The traveler has been informed that PA Social Travel Group cannot be later held liable for making the emergency medical call nor for the cost of the emergency service. I (Traveler) certify that I am in good physical health and am physically able to participate in the described activity. I understand and acknowledge that serious accidents sometimes occur during activities such as this, and that some medical conditions may be exacerbated or aggravated. I agree to provide a list of medical conditions & medications to the Group Host; failure to do so will cause for me not to participate in group trip. This is for your OWN safety. All information will be strictly confidential and only used in an emergency. Travelers travel agent or any other company affiliated with traveler’s agent and/or Grand Voyages, LLC / Social Travel Group is not responsible for traveler and travelers party for any tour, activities, car, air, rail, or anything else travelers may partake in. Travelers understand they are solely responsible for their actions and will not hold Grand Voyages, LLC liable. Travelers understand that Grand Voyages, LLC have absolutely no control whatsoever and travelers will not hold Grand Voyages, LLC responsible or liable with what happens during travelers trip including bad weather, food poisoning, disease, animal/insect bites, strikes, war, acts of God, any kind of theft, airline delay, substance abuse, jail, baggage loss and delay, gambling losses, missed flights, connections, cruise, transfers, traffic, sales pitches causing you to make a purchase(s) at any amount ie: timeshares, or anything else that may or may not cause monetary loss, hospitalization, health/medical problems, even death. Travelers understand to stay away from unlit, unfamiliar places. Travelers understand that some activities may require travelers to sign a Release and Waiver of Liability or Hold Harmless agreement prior to participating in any activity. Travelers understand that should they not sign required forms or deny any safety gear to participate, travelers may or may not receive a refund of any prepaid services/activities. Travelers understand that weather may cause a change in itinerary and/or activities and the itinerary is subject to change at any moment without notice. Travelers indicate that travel insurance/protection came highly recommended. At times, more than one tour operator or supplier may be used for the group trip and travelers are bound by each of of their terms and conditions. TRAFALARS TERMS & CONDITIONS BOOKING AGREEMENT - View it online so that tables show up properly: https://book.trafalgartours.com/NewBookingWizard/SupplementalPages/TermsAndConditions/TTCANS/ PAYMENT & CANCELLATION FEES SUMMARY INFORMATION Land only Guided Vacations Guided Vacations with Celestyal Cruises Guided Vacations featuring Cruise* and Train# Deposit required C$200 C$200 C$400 Final Payment due 45 days 45 days 80 days No. of days prior to Tour departure date Cancellation Fees as % of total price No. of days prior to Tour departure date Cancellation Fees as % of total price Over 45 days Loss of Deposit Loss of Deposit Over 80 days Loss of Deposit 45 – 22 days 25% 25% 79 – 65 days 25% 21 – 8 days 30% 50% 64 – 46 days 50% 7 – 1 days 50% 100% 45 – 1 days 100% Day of departure/No show 100% 100% Day of departure/No show 100% *American Queen, Galapagos and Holland America #Rocky Mountaineer and VIA Rail Asia Land only Guided Vacations Asia Guided Vacations with Cruises Deposit required C$200 C$300 Final Payment due 45 days 90 days No. of days prior to Tour departure date Cancellation Fees as % of total price No. of days prior to Tour departure date Cancellation Fees as % of total price Over 45 days Loss of Deposit Over 90 days Loss of Deposit 44 – 15 days 50% 89 – 60 days 35% 14 – 8 days 75% 59 – 30 days 50% 7 days or less 100% 29 days or less 100% Day of departure/No show 100% Day of departure/No show 100% YOUR GUIDED VACATION BOOKING Trafalgar Tours Of Canada Limited is the ‘Sales Company’; Trafalgar Tours Limited – Great Britain, Europe and Asia Vacations; Destination America Inc – North, Central and South America Vacations are the ‘Operators’; AAT Kings (Pty) Limited – Australian Vacations AAT Kings (Pty) Limited – New Zealand Vacations Collectively these companies are referred to as ‘Trafalgar’. Your agreement is with Trafalgar and a contract is formed when you make a reservation with us that we accept. The invalidity of any provisions herein shall not affect the validity of any other provisions. The agreement shall be construed as though the invalid provision was not contained herein and was replaced with an enforceable provision as similar as possible to the original provision. Disclaimer Travel is personal and each individual’s goals and experiences may differ. Trafalgar will not be bound by, or liable for, any description, photograph, representation or warranty made by or provided by any independent third party sales representative, Travel Agent, or other person or entity relating to any vacation offered by Trafalgar. Departure Date The departure date is the date indicated on the Trafalgar confirmation. Security Security is a major concern to all of us and the situation globally is constantly changing. Events around the world, coupled with the “Travel Advisories” put out by various governments, may at times necessitate changes to the accommodations and itinerary or even trip cancellation. You must accept these risks involved in travel to any country that may experience security difficulties and accept responsibility for your own travel decisions. WHAT’S INCLUDED IN THE GUIDED VACATION PRICE Inter-city Travel By private motorcoach, trains, cruises and ferries (see itineraries). Air Transportation Not included unless otherwise outlined in each itinerary page price panel. Air Transportation Asia: Within Asia, airfares are included in the ‘Land & Internal Air’ and ‘Land, Cruise & Internal Air’ prices. These included flights are outlined in each itinerary page price panel. Guests travelling on any internal Asia flight must provide their full name (as appears on passport), date of birth and gender. Incomplete or inaccurate information may result in additional charges payable directly to the airline or in a worst-case scenario, be denied boarding. Guided Vacation By air-conditioned luxury motorcoaches. On London sightseeing and some Regional vacations, the Middle East, Morocco, Panama motorcoaches without toilet facilities are used. If due to circumstances beyond our control coaches are used otherwise than as advertised, a refund of $10 per person will be made. Toilets may be affected by higher altitude or extreme weather conditions such as freezing temperatures and for the comfort of those on board the motorcoach the toilets may have to be closed. In these circumstances additional rest breaks will be incorporated into the itinerary. Hotel Accommodations Prices are per person, based on two persons sharing a double room with private bath or shower. Triple rooms may be available on selected vacations in limited numbers. Triple rooms will often feature one foldaway bed plus one double bed. Three adults may find these rooms small and suitcase space slightly restricted. They are generally more suitable for two adults and one child. On Family Experiences, triple and quad rooms are strictly reserved for families traveling with young children and are not available for three or four adults sharing. Every effort has been made to reserve two-bed rooms; however, on some occasions, rooms with one double bed may be the only choice available. These rooms will be allocated to single travelers and couples first; other rooms may feature a single bed and rollaway bed, murphy bed or sleeper sofa. A limited number of twin-shared rooms are available with our Guaranteed Room Share service. Trafalgar shall not be responsible or liable for any claims or issues arising out of the roommate pairing. Special room requests (adjacent, connecting or lower-floor rooms, as examples) must be made at time of booking. Special room requests are not guaranteed and are based on availability at time of check-in. Many hotels are 100% smoke-free, including all guest rooms, restaurants, lounges, meeting rooms and public spaces. Smoking in a non-smoking room may result in a fine. Substitute hotels may be used sometimes. We try to use hotels of similar standard. Hotel Frequent Traveler program points are not earned with hotels on Trafalgar vacations. Note hotel room sizes, standards, facilities and services provided may vary from country to country and region to region and are often local in style. Cruises Per person prices are based on two persons sharing a cabin with two berths, private shower and toilet. A limited number of single cabins are available at an extra cost. On Nile cruises, triple rooms are not available. Uniworld China Cruises: Prices are per person based on two persons sharing a ‘Uniworld Signature Suite’. All Yangtze River Cruises feature private bathrooms and balconies (optional upgrades available at additional cost). Free WiFi Internet Service Complimentary WiFi service is available in many Trafalgar hotel guestrooms and/or the public areas of most hotels. In most countries complimentary WiFi is also provided on-board the coaches except in Mexico and remote locations. The WiFi on the coaches uses the cellular phone network and as a result the connection will be slower than standard broadband and at times may not be available. Audio and Video streaming is not available using motorcoach WiFi. In some countries this service will not be available. Please note this it is not available in Central America. Please note that it is not available on train trips, or when the main Trafalgar coach is not being used, such as on transfer coaches and other local services. For further information on which countries WiFi is offered in as well as daily data allowances please refer to the Trafalgar website www.trafalgar.com/wifi. Travel Director Guided vacations are conducted in English by a professional Travel Director. In Egypt, only itineraries of 10 people or more will be guided by a Travel Director. In Turkey and Israel vacations are conducted by a Local Guide. In the unlikely event that there are fifteen guests or less traveling on a departure, Trafalgar reserves the right to operate this departure on an individual basis with private transfers and individual arrangements. Please refer to the individual guided vacation. Itinerary extensions are operated on a locally hosted basis using regular English-speaking Local Host services. Meals Meals are included as detailed on itineraries. Sightseeing Experiences, entrance fees and an English-speaking Local Specialist (when required) are included as detailed in the itinerary pages. Transfers Between airports, hotels, railway stations and piers are included as indicated on each guided vacation itinerary. There will be no refund for missed or unused airport transfers. If you did not purchase your flights from Trafalgar, you will need to provide your arrival and departure flight information to Trafalgar at the time of booking. It is your responsibility to update Trafalgar with any changes to your flight schedule to ensure that you receive your transfers. Failure to do so may result in missing these services and no refund shall be due for missed arrival transfers resulting from missing or outdated flight information. Porterage Baggage handling of one suitcase per person, at each guided vacation hotel and porter service at airports for intra-air inclusive guided vacations, is included in the guided vacation price. Due to limited motorcoach capacity, a single bag is allowed with dimensions not exceeding 30”x18”x10” (76x46x25cm) and weight not exceeding 50 lbs (23kg). Airlines may impose stricter weight and size limits for luggage and may also charge fees for checked baggage, including the first checked bag. Please check with your airline(s) directly for their most current baggage regulations and related fees. Trafalgar is not responsible for additional fees imposed by air carriers regarding baggage. A charge of US$6/CA$6 or local currency equivalent per traveling day will be collected by the Travel Director if a second piece of baggage is permitted to be carried, or if suitcase exceeds weight or size limits. This is not assurance that luggage in excess of limits on size, weight and number of pieces will be permitted on the coach. Asia: For internal air flights within Asia, only one suitcase per person can be checked-in, and it must weigh no more than 44 lbs (20kg). You may be asked by the airline to pay fees of approximately US$3.00 per kg for extra weight limit. Carry-on/hand luggage is restricted to one piece per person, not exceeding 12”x11”x6” (30x28x14 cm) to fit under your coach seat or in the small overhead compartment. Carry-on/hand luggage handling is the responsibility of each guest and must be taken on and off the motorcoach by you each day of the guided vacation. Carry-ons with telescopic handles and wheels will not fit in the overhead compartments or under seats and, therefore, cannot be accepted as carry-on luggage. Trafalgar and Trafalgar’s affiliated entities shall not be liable for loss or damage to baggage or any guest’s belongings. Guests should immediately report lost items to the Travel Director who will assist in completing a lost property form that can be used for an insurance claim. Trafalgar cannot assist in locating lost items after the guest disembarks or completes the Trafalgar vacation. Tips/Gratuities Tips and gratuities are included for services on guided vacations, except to your Motorcoach Driver, Local Host, Local Specialists, River Cruise personnel and Travel Director whose tips/gratuities should be extended on a voluntary, individual basis at the end of your vacation. Included tips/gratuities cover all services provided by dining-room waiters, housekeeping staff, porters at hotels, onboard the Rocky Mountaineer and VIA Rail Canada. Optional Prepaid Gratuities If you have prepaid your gratuities to your Travel Director and Driver, this will be detailed within your vacation vouchers and vacation documentation. Please note that prepaid gratuities cover only the land portion of your vacation itinerary. We offer this option on the majority of our vacation itineraries. Please check the vacation price panels for the applicable vacations where this option is available. Inter-Island Flights on Hawaii Guided Vacations: Hawaii guided vacations include all inter-island airfares, air-related charges and taxes as per the date on the back cover and are subject to change without notice. Included flights are outlined in each Hawaii guided vacation price panel. Due to the nature of the inter-island airfares, taxes and fuel surcharges cannot be confirmed until payment has been received and inter-island air tickets issued. Once payment has been received and inter-island air tickets issued, the airfares, the taxes and fuel surcharges are final, regardless of any future price fluctuations up or down. Due to Transportation Security Administration (TSA) Secure Flight rules, airlines in Hawaii must collect required information from guests. Guests traveling on inter-island flights must provide full name (as appears on a government-issued ID - i.e. passport, or Driver’s License for US citizens and residents), date of birth and gender. For more information regarding TSA Secure Flight rules, please visit www.tsa.gov. Incomplete or inaccurate information may result in additional charges payable to the airline or delay or denial of boarding. NOT INCLUDED IN GUIDED VACATION PRICE Any items and matters not referred to above, including, airfares to and from your destination, air-related taxes and fees (except where specified); additional fees charged by airlines such as checked and/or excess baggage, seat selections and any other services; passport and visa fees; insurances of all kinds; tips/gratuities to Travel Directors, Local Hosts, Local Specialists and Motorcoach Drivers; laundry; phone calls; minibar; beverages and meals not detailed in the itinerary; optional experiences; and all items of a personal nature. Additional taxes and surcharges may be collected by foreign governmental and non-governmental entities. The price does not cover costs and expenses, including your return home, if you leave the guided vacation whether of your own volition, our decision based on behavior that disrupts the trip, due to illness, action by any government or other reason. This list is illustrative and not a complete list of every item not included. For tours that operate within Canada, Good & Services Taxes (GST) or Harmonized Sales Tax (HST) will be added to the tour cost. Hawaiian Airlines Checked Baggage Fee: Please note that Hawaiian Airlines charges a checked bag fee on each inter-island flight as outlined in your guided vacation itinerary. This additional cost is not covered in your guided vacation price and is the responsibility of the guest. The current cost is US$25 per first suitcase, US$30 for an additional suitcase (subject to change without notice). These fees are subject to change per airline baggage policy. Once you join the guided vacation, the Travel Director will collect these fees and can assist you with your questions. Entry/Exit Requirements It is the guest’s sole responsibility to secure and/or pay for any and all visas, reciprocity fees, immunizations, etc. that are required to be permitted entry into each destination. In some Latin American countries you may be subject to entry (reciprocity) fees and/or departure taxes/ exit fees which will be collected at the airports upon entry/departure by local government authorities. Argentina requires certain passport-holders to pre-pay a reciprocity fee online before travel, print a receipt as proof of payment and present upon arrival or be denied entry. Colombia requires an entry tax upon arrival, paid at the airport. For up-to-date detailed information on entry/exit taxes and further information please check with your Travel Agent or local consular services. RESERVATIONS & PAYMENTS 1. Your guided vacation will be confirmed after receipt of a nonrefundable, non-transferable deposit as detailed in the Summary Information table. We reserve the right to refuse a booking without giving any reason and shall in that event return any deposit received. If not received within 3 calendar days of booking, the reservation will automatically be canceled. On certain departures, deposits may be required at time of booking to hold seats. 2. Air-inclusive bookings may require an additional non-refundable deposit or payment in full at the time of booking, see Air Arrangements section. 3. Final payment for your land reservation will be due prior to departure no later than as detailed in the Summary Information table. 4. Payment in full will be required at time of booking for reservations made less than 45/80/90 days (as detailed in the Summary Information Table) prior to the guided vacation departure date. 5. Trafalgar reserves the right to cancel the reservation and impose cancellation charges if any payment is not received as detailed within the Summary Information table above. Trafalgar will not be responsible for lost land and/or air reservations. 6. Credit Card Bookings: Trafalgar should be advised of your credit card number when making your reservation directly with us. For security purposes, we are required to collect the guest’s credit card billing address, card expiration date and the customer verification code every time a payment is applied. 7. Any special meal requirements, including allergies, must be provided at time of booking and are received on a REQUEST basis only. Trafalgar cannot assure special meal requests will be fulfilled and does not assume responsibility or liability if requests are not fulfilled. 8. Your Travel Agent shall hold all monies for each and every person named in the booking until the booking is confirmed at which time your Travel Agent shall provide those monies promptly to us. You consent to us depositing monies received by us as required by law. We will be entitled to keep interest earned on monies. You consent that all monies paid to us whether through your Travel Agent, by deposit or otherwise, may be disbursed by us as and when we see fit. 9. For guests traveling on Cruises to the Galapagos Islands, the following will be required at least 80 days prior to departure: title (Mr., Mrs., Ms., Chd. (child)); first and last names per passport; nationality; passport number; date of birth (as shown in passports); passport copies for children under 12 years old. For children and guests with physical disabilities or health problems, waiver of liability forms will be required at time of boarding. Early Payment Discounts are applied at the time of booking, apply to the LAND-only portion of vacations featuring the “Early Payment Discount” in the price panel, and require full payment by the applicable discount deadline dates (see Savings section), but no later than 45/80/90 days prior to departure for land-only vacations. If full payment is not received by the correct date - as stated on the invoice - the discount will be removed and the booking will be re-priced. These discounts are not valid on all itineraries or departure dates; do not apply to optional extensions, airfares, government taxes and fees, air flight supplements, extra nights’ accommodations, transfers or any cruise portion of a vacation. Normal cancellation penalties apply. This offer is subject to availability, applies to new bookings only and may be withdrawn at any time without notice. Travel Documents Travel documents will be sent to you approximately 21 days prior to the departure date (provided full payment has been received on time). If final payment is not received when due, costs to courier documents will be the responsibility of the Travel Agent. If you are leaving home earlier, please ask your Travel Agent to request your travel documents well in advance. Please also make sure that you provide your Travel Agent with the flight details that are booked independently no less than 21 days prior to flight departure date. Passports & Visas All guests including children must be in possession of a machine-readable passport and applicable visas. Please refer to ‘Prepare for your trip’ section. Your Travel Agent will advise you as to information and travel documents (such as passports, visas, affidavits, etc.) that will be needed for each person for whom travel services are being booked. Trafalgar bears no responsibility for such information. All passengers require a passport valid for 6 months after their trip return date and may require visas. Some countries require multiple entry visas. For specific visa requirements at time of booking please contact your Travel Agent for more details. It is the guests’ responsibility to ensure he/she travels with the appropriate documents. Please ask your Travel Agent for advice or a third-party company that obtains visas on your behalf. Please note that entry to another country may be refused even if the required information and travel documents are complete. Obtaining and carrying these documents is your sole responsibility. Trafalgar will not be responsible for advising and/or obtaining required travel documentation for any guest, or for any delays, damages, and/or losses including missed portions of your vacation or cancelation related to improper documentation. Due to government imposed security/ immigration measures, passport and emergency contact information is required for all guests prior to the release of travel documents. At time of being published Canadian Passport holders require visas for Russia, Belarus, Jordan, Egypt, Turkey, Cambodia, Vietnam, China, Myanmar and Brazil prior to departing Canada. A reciprocity fee for Argentina must be prepaid. BOOKING CHANGES, CANCELLATIONS & REFUNDS Booking Changes A fee of $35 or more per person, per change and any further cost we incur, will be charged for any revision or alteration made to a reservation after the booking is confirmed with payment unless the change increases the price of the booking. Costs and charges may increase the closer to the departure date that changes are made. We will try to make your requested change but it may not be possible. A change of guided vacation date or itinerary within 45/80/90 days (as detailed in the summary table) of departure date will be treated as a cancellation. Cancellation fees will apply except when the change is to an earlier departure date and the guided vacation price is equivalent or greater, in which case a $35 (or more) per person amendment fee will be charged. Name changes or corrections will be treated as a cancellation and fees may apply. You must also pay any charges imposed by airlines for any changes, including name and date changes. This can be up to 100% of the value of the ticket. Cancellations and Cancellation Fees: Travel arrangements for any member of the party may be canceled at any time by written notice by the person who made the booking. Please note the following: • If notice of cancellation is received by Trafalgar more than 45/80/90 days (as detailed in the summary table) prior to the guided vacation departure date, deposit will be retained along with the Travel Protection payment. • If full payment is not received 45/80/90 days (as detailed in the summary table) prior to departure date, Trafalgar has the right to cancel your reservation. Trafalgar will not be responsible for lost reservations. • Notice of cancellation must be made in writing directly to Trafalgar or through your Travel Agent. Please also refer to Trafalgar’s Travel Protection. • If a person in a party cancels and there is a room change caused by this cancellation (such as a Twin to Single, or Triple to Twin), charges for the new room type will be the responsibility of the remaining party. The charges detailed in the Summary Information table will apply when notice of cancellation is given after the booking is confirmed. • If a guest fails to join the Guided Vacation on the day of departure, cancellation fees will be 100% (unless the guest notifies us of the delay and joins the Guided Vacation later at their own expense). • Cancellation fees apply to additional accommodations and/or chargeable transfers prior to and after the guided vacation or cruise reserved through Trafalgar and are additional to any cancellation fees or other charges that may be levied by your Travel Agent. • Additional hotel accommodations and/or chargeable transfers canceled within 14 days of booked date will incur a 100% cancellation fee. For cancellation outside 14 days before the booked date the following fees will be charged: Europe, Australia, New Zealand, North, Central & South America Asia Over 45 Days C$35 per person Over 45 Days C$35 per person 45 – 22 days 25% of price for the accommodations and/or chargeable transfers 45 – 15 Days 50% of price for the accommodations and/or chargeable transfers 21 – 15 days 30% of price for the accommodations and/or chargeable transfers • Travel Agent fees and cancellation charges may also apply. • Airline Flights/Tickets: After deposit has been received, any change prior to airline ticketing incurs a C$35 service fee per person PLUS any additional change/cancellation fee imposed by the Airline. Some airfares including published fares booked by Trafalgar are non-changeable and non-refundable. See Air Cancellation Section below. • Trafalgar is not responsible for other travel arrangements that you or your party has made outside Trafalgar and which are affected by our cancellations. If the reason for your cancellation is covered under your insurance, you may be able to reclaim these charges from your insurer. You or your Travel Agent are responsible to make the claim to your insurer. Illness or Absence Early return expenses are the guest’s responsibility. There is no refund for absence or early departure from a guided vacation, including but not limited to missed hotels, transfers, meals or sightseeing. Trafalgar urges you to purchase travel insurance to cover such circumstances. Trafalgar makes no representation or guarantees concerning reimbursement, scope of coverage, or other aspects of any travel insurance policy or claim. AIR ARRANGEMENTS Reservations/Ticketing Air-inclusive bookings require an additional non-refundable deposit at time of booking. Upon receipt of air deposit, your airfare, taxes and surcharges are final. This will be regardless of future price fluctuations up or down. When booking a guided vacation including flights, you will be required, at the time of booking, to provide us the full name as detailed on the passport, date of birth, passport number, date and place of issue and expiration date for each guest. Changes to flight itineraries and name changes and/or corrections may either not be allowed or may result in penalties charged by the airline. These are the guest’s responsibility. Airlines (and other travel providers including Trafalgar) change prices and routes from time to time. All air routings are in the sole control of the airline and are subject to change at any time. All “Land & Internal Air” and “Land, Cruise & Internal Air” prices include all airline fuel surcharges and air-related taxes applicable and are subject to change without notice. Air Cancellation prior to airline ticketing, incur a service fee of $35 per person and after airline ticketing a service fee of $75 per person, plus any airline imposed penalties which may be up to 100% of the air ticket value. If paper tickets are issued, no refund will be made for canceled air tickets until after the paper tickets are returned to Trafalgar. Non-refundable tickets cannot be refunded. Please ensure any returned guided vacation document which contains airline tickets is sent by certified or registered mail. Lost ticket replacement can take up to one year and processing fees may be assessed. Airlines may impose penalties up to 100% of the air ticket value. Airline Availability Seats are limited in our contracted class of service and may not be available on every flight. Trafalgar does not hold block space on any airline and does not assure seat availability for every single guided vacation departure date. Airline Seating Not all airlines offer pre-assigned seats. Some may charge for pre-assigned seats. Any additional charge imposed by airlines will be at guests’ expense. Where pre-assigned seats are not offered or different seats are desired, guests must contact airline(s) direct to arrange seating assignments. Seating is solely under the airline’s control, as are itinerary changes due to flight delays and schedule changes. Trafalgar reserves the right to offer alternative schedules for itineraries affected by airline schedule changes and equipment. Flight delays, flight cancellation and schedule changes are the responsibility of the airline. Trafalgar will not be responsible or liable for such delays or rescheduling. Airline Special Requests Seat assignment and special meal requests can be requested at time of booking. Trafalgar does not assure the request will be granted. Frequent Flyer miles can be accrued on most air carriers. Upgrades using mileage is not permitted. Many airlines do not automatically add frequent flyer numbers to records for flights booked and ticketed by Trafalgar. It is the guest’s responsibility to request frequent flyer credit from the airline. Trafalgar shall not be responsible for matters concerning frequent flyer miles. CRUISE ARRANGEMENTS Cruise Accommodations A limited number of single cabins are available at an extra cost. Triple rooms are not available. Cruise Fees & Taxes Your ‘Twin Share’ land Guided Vacation & Cruise price includes an amount covering Cruise Fees & Taxes. Cruise Fees, or ‘Non-Discountable Amount’ as referred to by the cruise line, is a mandatory fee charged by the cruise line. That portion of the price is not subject to reduction in a discount promotion, nor commissionable to Travel Agents. Cruise Taxes, as used by the cruise line, refers to certain taxes, fees and charges imposed by governments or quasi-government authorities, relating to any aspect of your cruise, for example, customs fees, head taxes, inspection fees, immigration and naturalization fees, harbor maintenance fees and taxes. Government fees and taxes are subject to change without notice and will apply regardless of your booking’s payment status. The cruise line reserves the right to impose or pass through fuel surcharges, security surcharges or other incidental surcharges. No right of cancellation exists in these circumstances. Galapagos Cruise price includes the Galapagos National Park Entrance Fee and Galapagos Ingala Transit Control Card Fee. These additional Cruise Fees & Taxes are listed in the date and price of each Land Guided Vacation & Cruise program. Cruise Line Immigration Questionnaire These mandatory forms are available online with your cruise company and must be completed online at least 30 days before your departure. Shore Excursions To make your vacation even more memorable, cruise lines offer an extensive program of optional shore excursions. Confirmed guests may book shore excursion online in advance of sailing. Staterooms “Ocean-view Stateroom” is a cabin which features a porthole or window, contrasted with an “Inside Stateroom.” Cabin assignment is strictly controlled by the cruise lines. Ships’ Registry Holland America Line for Alaska: ms Noordam, ms Zaandam. For Eastern Canada: ms Veendam, ms Rotterdam. For Western Canada: ms Nieuw Amsterdam. Cruise Line Requirements Galapagos Cruise guests are required to give complete names per passport, nationality, passport numbers, and dates of birth before flights and documents can be issued. GENERAL INFORMATION & CONDITIONS Guided Vacation Prices Are based on costs, charges, tariffs, rates, prices, taxes, levies, exchange rates and other considerations as of the production date: Asia 08 Jul 2015 Australia & New Zealand 08 Jul 2015 Autumn, Winter & Spring 10 April 2015 CostSaver Europe 02 Sept 2015 Hidden Journeys 03 Sept 2015 Italy 03 Sept 2015 Europe & Britain 03 Sept 2015 Family Experiences 03 Sept 2015 At Leisure 03 Sept 2015 The Americas 27 May 2015 All are subject to change. No surcharges regarding cost or currency fluctuations will be made to the LAND only price once the deposit is received. No refund will be made on account of reduction of any of the above. If the total guided vacation price increases by more than 7%, guests will have the option to cancel the guided vacation within 7 days of notification of the surcharge without penalty. All prices are in Canadian Dollars unless specified. Other Fees and Taxes Taxes and fees are subject to change without notice and will be confirmed at time of booking. Any additional fees charged by the airlines such as baggage handling, seat selections, and/or any other services are the sole responsibility of the guest(s). Additional air-related restrictions apply. Guided Vacation Participation On all guided vacations children under 5 years of age are not eligible to travel. Children under 18 years of age must be accompanied by an adult, who will be responsible for their welfare and supervision. Alcoholic beverages will not be served to guests under the legal age for alcohol consumption in the country being visited. Minors under age 18 traveling to certain foreign countries must be accompanied by both parents or have a notarized letter of consent signed by the parent(s) not traveling. Trafalgar is not responsible for any losses if you fail to have appropriate documentation. If the other parent is deceased or the child has only one legal parent, a notarized statement must be obtained as proof. Trafalgar seeks to provide a safe, enjoyable and memorable travel experience for all guests. Trafalgar welcomes guests with special needs or disabilities. Please note the following: - Guests must advise Trafalgar, in advance, as early as possible, of any physical, medical or other special needs that require accommodating. Trafalgar will make reasonable modifications to its policies, practices and procedures when necessary, unless doing so will fundamentally alter the nature of the services provided. - Guests must ensure they are medically and physically able to travel. - Trafalgar may impose safety requirements. Trafalgar may exclude an individual from participating in a guided vacation or an activity if the individual’s participation poses a direct threat to the health or safety of others that cannot be eliminated by a reasonable modification of policies, practices or procedures or by the provision of auxiliary aids and services. This decision, made solely by Trafalgar, to exclude an individual will be based on an individualized assessment based on reasonable judgment that relies on current medical evidence or on the best available objective evidence to determine the nature, duration and severity of the risk, the probability that potential injury will occur and whether reasonable modifications of policies, practices or procedures will mitigate the risk. No refunds will be given if the decision is made to exclude a guest. - Trafalgar does not provide personal devices (such as wheelchairs, hearing aids or prescription eye glasses) or services of a personal nature (such as eating, toileting or dressing). A traveler who requires services of a personal nature (eating, toileting or dressing, as examples) should consider bringing a companion to provide such assistance and must understand that other travelers, Travel Directors and Trafalgar Staff will not be available for such purpose. - Regrettably, motorized scooters are not allowed on guided vacations. Trafalgar does not employ medical personnel. Any necessary medical attention must be sought at a local facility, if available, at the guest’s expense. Trafalgar is not responsible or liable for losses or costs incurred due to unavailability of medical services, or medical services obtained while on vacation, or for the quality of the care or services received. Medical care in other countries is not always comparable to care that you may receive in your local area. You are encouraged to purchase medical insurance that will cover you while on vacation. Your regular health insurance benefits may not apply abroad. - In purchasing your vacation, you attest that you are physically fit for it. If you have concerns please request additional details about your journey from your Travel Agent or Trafalgar. - Some guided vacations include rough terrain, extensive walking over cobblestone streets, uneven pavement, steps and/or locations which may not be easily accessible or accessible by wheelchair. During the guided vacation, Trafalgar may make arrangements with carriers, hotels and other independent suppliers to provide travel services. These parties are independent entities which Trafalgar does not control. Trafalgar cannot guarantee disability access or accommodations for guests traveling on international guided vacations. Many Optional Experiences are operated by independent third party suppliers, not Trafalgar. These are not part of the vacation package provided by us. Your contract will be with the operator of the experience. We are not responsible for providing of the experience, or anything that happens during the experience. Some experiences involve outdoor activities and/or can be physically demanding. You must make your own decisions about experiences and participate only in activities that suit your physical ability: we suggest that you speak with your medical provider if you have questions about your abilities. We recommend you check whether any insurance you have also includes your participation in adventure activities you may undertake. Trafalgar may, in its sole discretion, decline booking any guest or remove any guest who cannot comply or refuses to comply with Trafalgar’s terms and conditions. If this occurs, you are responsible for the cost of travel back to your hometown and Trafalgar shall not be liable for your losses and no refund shall be provided. Behavior We are here to provide the best services possible but in doing so we will not tolerate abusive or aggressive behavior from our Guests. We will refuse to deal with and may terminate the vacation of people who assault our Company Representatives or who continue to be verbally abusive or aggressive when asked to behave reasonably. When you make a booking, you accept responsibility for the proper conduct of all members of your party during your stay. We reserve the right at any time to terminate the travel arrangements and/or cease to deal with any party member(s) whose behavior, in the reasonable opinion of us or our suppliers, may cause danger, upset, disruption or distress to anyone else or damage to property. Full cancellation charges will apply and no refund will be made. We shall have no obligation to pay compensation or meet any costs or expenses (including but not limited to alternative accommodations and return transportation arrangements) guest may incur as a result of the travel arrangements being terminated. If you damage the accommodations in which you are staying or any property, you must reimburse the accommodations provider or property owner concerned for the cost of the damage before the end of your stay if the cost has been established by then or as soon as it has been established if later. You must indemnify us for the full amount of any claim (also including legal costs) made against us. Criminal proceedings may be instigated. Trafalgar is not responsible for any costs incurred concerning a guest removed from a guided vacation or aircraft, ship or train. Guests agree not to hold Trafalgar or any of its related entities liable for any actions taken under these terms and conditions. Young Traveler Discount The Young Traveler must be Asia 5 – 11 years of age Australia & New Zealand 5 – 15 years of age Autumn, Winter & Spring 5 – 17 years of age CostSaver Europe 5 – 17 years of age Europe & Britain 5 – 17 years of age Family Experiences 5 – 17 years of age The Americas 5 – 17 years of age Galapagos Cruise 5 – 11 years of age on the vacation departure date to be eligible for the discount, and must be accompanied by an adult, sharing a twin/double room. The Young Traveler must be the specified age at the start of travel to be eligible for the discount. Only one Young Traveler discount per room is permitted exception are: · Two Young Traveler discounts per room are permitted on USA & Canada itineraries · Family Experiences the limit is three Young Traveler discounts per room on the Americas itineraries. · For the Americas itineraries, quad rooms are only available on Family Experiences and are for a maximum of 4 persons to a room, with a limit of 3 adults in that room. Accommodations are typically based on two-bedded rooms with a private bath, rollaway beds are not included in either the triple or quad prices. Please see ‘Great Savings’ for details. Itinerary Variations Trafalgar strives to improve guided vacation itineraries, services and features. If improvements can be made, or if circumstances beyond our control make changes necessary, we reserve the right to vary itineraries and to substitute hotels. At certain peak periods multiple departures may operate, sometimes in reverse order; hotels may vary from those stated on the itinerary pages. On guided vacations which include cruises, the ship may be changed for operational reasons. Departures in early and late season are potentially operated in cool weather conditions. As result, itinerary variations may occur. Certain activities may not be precisely as described or may not be available due to seasonality or weather conditions. We will try to notify you or your Travel Agent of changes. If your enjoyment may be diminished by such limitations, please check with us or your Travel Agent before making a reservation. Trafalgar’s ‘Be My Guest’ experiences are unique and take place in singular locations. In the unlikely event that our local hosts are unable to welcome Trafalgar guests, Trafalgar will attempt to find an alternate experience or a highlight meal will be provided in place of the ‘Be My Guest’ experience. Holidays & Changes During local or national holidays, certain facilities such as museums, sightseeing trips and shopping may be limited or unavailable. In such instances itinerary changes are made by Trafalgar seeking to reduce inconvenience to guests. Such changes are deemed not to be a major change to the itinerary, and no compensation will be payable to guests. Holidays, closing days and other circumstances may necessitate a change of the day of the week for scheduled highlight dinners, sightseeing or other activities. If, you feel your enjoyment might be diminished by any of these circumstances please check with the respective national tourist office before selecting a specific departure date. Extended stays If you arranged with us to remain at a destination before or after your guided vacation, your stay will be at your sole expense as is the transfer to either the hotel or airport. Please see the ‘Extend Your Stay’ section for a list of pre- and post-guided vacation accommodations. Space is limited and if available is for up to three nights before and/or after each guided vacation. Breakfast and luggage handling is not included unless otherwise noted. Trafalgar does not provide complimentary transfers for guests booking pre-and post-night accommodations with the exception of Athens, Cairo, Tel Aviv, Amman and Turkey where transfers are included if pre-and post-night accommodations are booked. However, inexpensive airport transfers can be purchased from Trafalgar. If your extra night accommodation is not the hotel where your guided vacation begins or ends, you will be responsible for your transfer arrangements at your own expense. For your comfort Trafalgar operates a daily seat rotation system and enforces a strict no smoking and no alcohol policy on board motorcoaches. Regular comfort stops are made on traveling days. Many hotels, restaurants, trains, cruises and other venues are 100% smoke free. Guided Vacation Cancellation Trafalgar reserves the right to cancel or re-schedule any guided vacation departure in any circumstances, including in accordance with operating requirements or circumstances beyond its control. If cancellation is made by Trafalgar any time prior to departure date of the guided vacation except when you failed to pay the final balance on time, Trafalgar will either refund the amount received for the guided vacation booking, or offer a comparable vacation if available. (Trafalgar will refund any difference in price if the alternative is of a lower price however, the Guest will be responsible for additional costs if the alternative is priced higher.) Trafalgar is not responsible for other travel arrangements affected due to our cancellations and is not liable for any cancellation penalties incurred on other travel arrangements including air tickets. Travel Insurance Trafalgar recommends that all guests purchase comprehensive Travel Insurance. Certain countries have a requirement for foreign visitors to have valid medical insurance on entry. Trafalgar cannot be held responsible for denied entry if a guest is unable to provide details to authorities of insurance or denial of entry for any reason. Disclaimer of Warranties The Operator warrants only that the services shall be generally, though in view of the vagaries of travel, not necessarily precisely, as described, and subject to changes and the other terms and conditions herein. All other warranties, express and implied, including warranties of fitness for a specific purpose and merchantability are expressly excluded. There is no warranty that extends beyond the description of the face hereof. RESPONSIBILITY Complete Agreement These booking conditions, together with the other terms incorporated into this contract referred to below, represent the entire agreement between the parties. Changes The Operator shall be responsible to the guest for supplying the services and accommodations described in this brochure, except where they cannot be supplied or the itinerary is changed due to delays or other causes of whatever kind or nature beyond the Operator’s control. In such circumstances, the Operator will seek to supply comparable services, accommodations and itineraries and there shall be no refund in these circumstances. Disclaimer of Liability Neither Trafalgar nor the Operator nor its agents or affiliated entities shall be responsible or liable for cancellations, acts of other service providers, diversions or substitution of equipment or any act, variation, postponement, omission or default by air carriers, land carriers, hoteliers or hotels, transportation companies, or any other persons providing services or accommodations to guests including any results thereof, such as changes in services, accommodations or facilities. Nor shall they be liable for loss or damage to baggage or property, or for injury, illness or death, or for any damages or claims whatsoever arising from loss, negligence or delay from the act, error, omission default or negligence of any person not its direct employee or under its exclusive control, including any act, error, omission, default, or negligence of any country, government or governmental authority, officer or employee. Trafalgar shall not be liable for indirect, special or consequential damages. All baggage and personal effects are at all times and in all circumstances at the risk of the guided vacation participant. Trafalgar recommends that guest obtain baggage insurance. After return at the end of the guided vacation, if lost articles are found and returned to the owner, a service fee will be charged. The Travel Directors, carriers, hotels and other suppliers who provide services on guided vacation are independent contractors; they are not agents, employees or servants of the Operator or its associated companies. All certificates and other travel documents for services issued by the Operator are subject to the terms and conditions specified by the carriers and suppliers and to the laws of the countries in which the services are supplied. Carriage by sea is subject to the Carrier’s Conditions of Carriage which are expressly incorporated into this contract, copies of which are available upon request. The Operator is not responsible for any criminal or other conduct by third parties, whether criminal, intentional, grossly negligent, negligent or otherwise. Additional Risks Additional risks and dangers may arise including, but not limited to, hazards of traveling in undeveloped areas, hazards of travel by boat, train, automobile, aircraft and other means of conveyance, animal interactions, forces of nature, political unrest, other unrest, hazardous local customs and practices, differing levels of sanitation, differing standards of safety, risks associated with water, food, plants, insects and differing animal regulation, accident or illness in areas lacking means of rapid evacuation or medical facilities, and acts of national and local governments and unrest and acts of others against governments. These risks are not an exhaustive list but are examples of many kinds of risks. You are voluntarily participating in these activities with the knowledge that there are significant dangers involved, and you hereby agree to accept any and all risks. As lawful consideration for the agreement with Trafalgar to participate in such trips and activities you agree you will not make a claim against Trafalgar or its personnel or sue for bodily injury, emotional trauma, death, property loss or damage or other loss, cost or expense, however caused, as a result of or related to your contracting for, traveling to or from, or in any and every other way participating in the trip. You release Trafalgar, its related companies and its personnel from any and all claims, known or unknown, arising from contracting for, traveling to or from, and in any and every way participating in a trip. This release of liability and assumption of risk agreement is entered into on behalf of you and all members of your family and party, also including minors accompanying you. This agreement also binds your heirs, legal representatives and assigns. Safety Where the guest occupies a motorcoach seat fitted with a safety belt, neither Trafalgar nor the Operator nor its agents or co-operating organizations or service providers will be liable for any injury, illness or death or for any loss or damages or claims whatsoever arising from any accident or incident, if the safety belt is not being worn at the time of such an accident or incident. This exclusion and limitation of liability shall not be used to imply that the Operator or its agents or affiliated entities are liable in other circumstances. International Treaties Transportation companies, airlines etc. are not to be held responsible for any act, omission or event during the time guests are not on board planes, transportation or conveyances. We rely on international convention which may apply to the services provided by us, our suppliers or agents with respect to any claim of any nature brought by you against us as a result of the provision of those services. International conventions which apply may include: Warsaw Convention 1929, (as amended by Hague Protocol and Montreal Protocol) in relation to air travel, or Montreal Convention; the Berne Convention for rail travel; Athens Convention 1974 for carriage by sea; the Geneva Convention for carriage by road and the Paris Convention 1962 for Hotels. We are to be regarded as having all the benefits of these conventions on limiting our liability in relation to any claim for death, injury, loss, damage and delay to guests and luggage. Enrolment in and payment for a guided vacation shall constitute agreement and acceptance by the guest of the terms and conditions in this brochure. These cannot be varied except in writing by an officer of the Company. Trafalgar Tours of Canada Ltd Limited Role: Trafalgar Tours of Canada Limited only responsible for the services of reservations and ticketing. It does not accept any responsibility or liability for any of the acts, omissions or defaults, whether negligent or otherwise, of any of the companies of the Trafalgar group of companies. The agreement arising between the guest and the Operator under this brochure and the booking made by the guest shall be governed by the law of the Province of Ontario, which shall have exclusive jurisdiction in the case of any dispute between the parties. Errors and Omissions In the case of computer or human billing errors, we reserve the right to re-invoice participants with correct billing. Every effort is made to ensure brochure accuracy at the time of going to press; however Trafalgar cannot be held responsible for printing or typographical errors, or errors arising from unforeseen circumstances. The airline(s) featured or nominated in this brochure do not by virtue of their endorsement of this brochure commit or represent themselves either as contracting with any purchaser of a vacation from Trafalgar group or as having any other legal relationship with them. All bookings made with any provider of any transport, facilities, meals, other goods or of any services are subject to terms and conditions and exclusions and/or limitations of liability imposed by them in relation to matters not covered particularly and expressly by our agreement with Trafalgar. If you decide that you do not want to visit a country or part of a country you intended to visit because of any law, condition or requirement of any government or governmental authority, official, servant or agent, you are responsible for any costs, expenses, charges, fees, losses or damage incurred as a consequence and any cancellation or amendment fees. None of the companies in the Trafalgar group of companies, or any of their servants or agents, accept any responsibility or liability for your acts, omissions, defaults, conduct, state of health, condition or circumstances. COMPLAINT PROCEDURES & CONSUMER PROTECTION Complaint Procedure If you have a problem during your vacation please inform Trafalgar’s Travel Director/Local Representative immediately, who will try to make things right. If the matter was not resolved locally, please write to Trafalgar’s Guest Relations Department at the address below within sixty (60) days of the end of the Trafalgar vacation, as it is important that you provide us the information quickly. Please quote your booking reference number and all relevant information. Failure to follow this procedure may delay or deny us the opportunity to investigate and rectify the problem, which may affect the way your complaint is dealt with and your rights under this contract. Data Protection To process your guided vacation booking, Trafalgar will need to use personal information for you and guests in your booking. Personal information may include each guest’s name, address, phone number, email address, passport number, and sensitive information such as health, medical, dietary, mobility, religious or other special requirements. This personal information may be passed on to other suppliers of your travel arrangements in addition to public authorities (such as customs and immigration), security and credit checking organizations, and otherwise as required by law. We may need to provide personal information to contractors who provide services to or for us (e.g. sending mail, providing marketing assistance, etc). This may involve sending personal information (including sensitive information) to other countries that may not afford the same level of protection of personal information. In making your booking, you consent to your personal data being passed to relevant third parties as set out above. We may also use the personal information you provide us to review and improve the guided vacations and services that we offer, and to contact you (by post, email and/or telephone) about other guided vacations and services offered by Trafalgar that you may be interested in. If you don’t want to receive this information, or if you want a copy of the personal information we hold about you, write to us at Trafalgar, Attn: TRAFALGAR TOURS Of CANADA LTD, 33 Kern Road, Toronto, Ontario, Canada, M3B 1S9. Trafalgar may charge a fee for supplying you with this information as permitted by law. I have read this entirely, and understand the terms used in it and their legal significance. Please Submit Registration Only After You Have Read & Understood These Terms & Conditions By purchasing/booking, all participating travelers have read these Terms & Conditions and understand these Terms & Conditions fully in its’ entirety. I have selected 'Agree' or 'Disagree' based on my decision.
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Electronic Signature. You agree by typing your FULL NAME that you agree to use it as an electronic signature and that you have fully read and understood, and agree to, the terms & conditions listed herein. *